Friendly neighbourhood technicians for Melbourne homes & businesses
Fast, affordable IT support — from on-site repairs and managed services to proactive cybersecurity and custom websites. We keep your tech working, so you can get back to what matters.
On-site & Remote Support
Quick fixes or full diagnostics — we’re ready to help at your home or business across Melbourne.
Cybersecurity
Practical, affordable protection — antivirus, backups, patching, and incident response tailored to small organisations.
Website Development
Clean, responsive websites that showcase your business and convert visitors into customers.
Managed IT
Ongoing support plans, cloud guidance, and proactive maintenance so systems stay secure and current.
About
Find Out More About Us
Tech Rescue — local, dependable IT help in Australia
At Tech Rescue, we make technology simple. We offer friendly, honest support for homes and small businesses across Melbourne — covering everything from computer repairs and network setup to cybersecurity and website development.
Our mission is to simplify technology and strengthen digital security for local people and businesses through clear advice, reliable service, and fair pricing. We believe good IT support should be approachable, not intimidating.
Whether you need a quick fix, an ongoing managed plan, or a new website that actually brings customers in — Tech Rescue is here to help. We explain the problem, outline options, and fix it right the first time.
Services
Check Our Services
Computer Repair
Slow PCs, startup issues, hardware faults and virus removal — fixed on-site or remotely across Melbourne.
Learn MoreCybersecurity
Antivirus, backups, patching and incident response to protect homes and small businesses.
Learn MoreManaged IT
Proactive monitoring, cloud guidance and ongoing support plans so your systems stay secure.
Learn MoreWeb Development
Clean, responsive websites that showcase your business and turn visitors into customers.
Learn MoreDigital Marketing
Social, email and local campaigns that reach the right Melbourne audience and drive enquiries.
Learn MoreSEO Optimization
Improve Google visibility with on-page SEO, local listings and faster, mobile-friendly pages.
Learn MoreMobile Apps
Practical iOS and Android apps for bookings, customer support and internal business tools.
Learn MoreIT Consulting
Independent technology advice for cloud migration, security planning and IT strategy.
Learn MoreVirtualization
Secure remote access and virtual desktops powered by Accops VDI, ZTNA and workspace security.
Learn MoreNo Fix, No Pay Guarantee on Eligible IT Support Services
If we cannot resolve your eligible support issue, you do not pay for the labour. Terms apply for hardware parts and third-party licences.
Pricing
Affordable IT Support Pricing in Melbourne
Remote IT Support
Software fixes, email setup, virus removal, and remote troubleshooting across Melbourne.
- Same-day remote sessions available
- No call-out fee for remote support
- Ideal for software and account issues
- No Fix, No Pay on eligible support work
Onsite IT Support
Onsite computer repair, networking, printer setup, and hardware support across metro Melbourne.
- Home and business onsite visits
- Hardware diagnostics and repairs
- Wi-Fi, printer, and network setup
- No Fix, No Pay on eligible repair labour
Minimum 1-hour charge applies. Parts, software licences, and third-party services quoted separately.
Starter Plan
Small business IT support
- Up to 5 users/devices
- Remote help desk support
- Patching and monitoring essentials
- Microsoft 365 basic admin
Business Plan
Full IT management for growing teams
- Up to 15 users/devices
- Proactive monitoring and maintenance
- Backup oversight and patch management
- Priority response SLA
Enterprise Plan
Advanced security and monitoring
- Up to 30 users/devices
- Advanced security monitoring
- Disaster recovery planning support
- Dedicated account coordination
Basic Website Maintenance
Keep your site secure and online
- WordPress/plugin updates
- Uptime and security checks
- Minor content edits (1 hr/mo)
- Monthly health report
Business Website Management
Active updates and performance care
- Content and layout updates
- Performance optimisation
- SEO hygiene and analytics review
- Priority support queue
Development + Hosting Retainer
Full website and hosting support
- Hosting and DNS support
- Feature enhancements (scoped hours)
- Security hardening and backups
- Quarterly strategy review
Basic Security Monitoring
Foundational protection for SMEs
- Endpoint protection oversight
- Email security guidance
- Monthly vulnerability review
- Security awareness tips
Advanced Security Protection
Stronger defence for growing businesses
- Advanced threat monitoring
- Microsoft 365 security tuning
- Phishing and email hardening
- Incident response guidance
Compliance + Enterprise Security
Policy, compliance, and enterprise controls
- Essential Eight alignment support
- Policy and compliance reviews
- Executive security reporting
- Priority incident support
Hourly Advisory Plan
On-demand expert guidance
- Independent technology advice
- Cloud and infrastructure reviews
- Vendor-neutral recommendations
- Minimum 1-hour booking
Monthly Consulting Retainer
Ongoing strategic IT guidance
- Includes 10 advisory hours/month
- Technology roadmap support
- Executive stakeholder updates
- Unused hours do not roll over
Project-Based Consulting
Scoped delivery for defined outcomes
- Discovery and requirements workshop
- Fixed-scope proposal and timeline
- Migration or transformation planning
- Handover documentation included
All prices are indicative for Melbourne metro services. Final quotes depend on scope, environment complexity, and hardware or licence requirements.
Reviews
What Our Customers Say
Trusted by Melbourne homes & small businesses
Read our Google reviews
Fantastic job. Very happy with the service. Highly recommend for computer jobs. kudos!!
Totally professional and easy to work with. Made the operation on the computer simplistic and easy to follow. Can highly recommend for any computer work as he has the knowledge and expertise to sort any problems and has a pleasant manner to make it an enjoyable experience.
Super helpful, knowledgeable and punctual. Had to use them twice and no problem is unsolvable. Highly recommended.
Excellent service. Tech guy knows his stuff. Very professional.
I’ve been using their IT services and I’m very impressed. The team is always on time, highly professional, and incredibly knowledgeable. They understand exactly what’s needed and deliver efficient solutions every time. It’s been a smooth and reliable experience from the start. I highly recommend them to anyone looking for expert IT support!
Ready for friendly, local IT help?
FAQ
Frequently Asked Questions
Do you provide onsite computer repair services for homes and businesses?
Yes. Tech Rescue provides onsite computer repair and IT support services for both residential customers and businesses. Whether you need help with a slow computer, printer setup, Wi-Fi issues, email problems, software troubleshooting, or complete business IT support, our technicians can come directly to your location and resolve issues efficiently. We also offer remote IT support where appropriate to provide faster assistance.
What areas do you service for computer repairs and IT support?
Tech Rescue provides computer repair, managed IT services, cybersecurity assistance, network support, and business IT solutions across Melbourne and surrounding suburbs. If you are unsure whether we service your area, contact us and we will confirm availability. Our goal is to provide fast and reliable local IT support when you need it most.
Do you repair both Windows PCs and Apple Mac computers?
Yes. We support both Microsoft Windows computers and Apple Mac devices. Our technicians can assist with hardware troubleshooting, software issues, operating system upgrades, virus removal, performance optimization, data recovery, email configuration, and general technical support for both platforms.
Can you help remove viruses and improve cybersecurity?
Absolutely. We provide virus removal, malware cleanup, ransomware protection guidance, endpoint security recommendations, email security assistance, cybersecurity best practices, and system hardening services. We help individuals and businesses improve their overall security posture and reduce the risk of cyber threats and online scams.
Do you offer ongoing managed IT support plans for businesses?
Yes. We offer ongoing managed IT services and proactive support plans designed for small and medium-sized businesses. These services may include remote monitoring, preventative maintenance, Microsoft 365 support, cybersecurity assistance, backup solutions, network management, and help desk support to keep your business running smoothly.
How quickly can I book a computer repair or IT support appointment?
We aim to provide fast response times and flexible appointment scheduling. Depending on availability, same-day or next-day appointments may be available for many computer repair and IT support requests. Contact us directly for the latest availability and urgent support requirements.
Melbourne Service Areas
On-site and remote IT support across inner Melbourne, western, and eastern suburbs
Book an Appointment
Schedule onsite or remote IT support across Melbourne
Request Your Appointment
Choose your service type, preferred date and time, and tell us what you need help with. We will confirm your booking shortly.